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Store Policies

Store Policies

Product Descriptions

LL Cote Sports Center attempts to be as accurate as possible. However, LL Cote Sports Center does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by LL Cote Sports Center is not as described, your sole remedy is to return it in unused condition.

Pricing
Despite our best efforts, inadvertent pricing errors may occasionally occur. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

RETURN POLICY 
All returns must be made within 30 days of purchase. We will accept any returned items, with the exception of ammunition, gun safes, black powder, and air guns, for exchange or refund as long as the items are in new and original condition in the factory packaging. For safety reasons, all ammunition is non-returnable and non-refundable.

Freight charges incurred while returning and/or exchanging items will be the responsibility of the customer, unless the return was due to an error on our part.

If an item has been used and is found to be defective, we will refer you to the manufacturer for repair/replacement under the manufacturer's warranty.

Defective or Damaged Merchandise
All items received damaged must be reported within 2 business days by calling (800) 287-7700 or e-mail us at webstore@llcote.com. We must have original box with tracking label attached for an insurance claim. Always inspect and test your equipment immediately upon delivery, even if you do not plan to use it right away. Most products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

Product Warranties
All products are brand new with full manufacturer's warranty. Most products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

If you need to return an item, please contact us immediately.

A 15% restocking fee may be assessed on all returned items, unless the return was due to an error on our part.

We want you to be satisfied and enthusiastic about your experience with us. We don't consider the sale final until you are satisfied. If you return an item, please include your email address as well as your full name and telephone number, and a copy of your receipt so we can find your order quickly.


Once your item has been authorized for return please ship to:

LL Cote Sports Center
Attn: Returns Dept
PO Box 190
7 Main St.
Errol, NH 03579



PRIVACY NOTICE

We are committed to protecting your privacy and want you to know what type of information we collect and what we do with it. If you have questions or concerns regarding our privacy notice or would like to be removed from any of our databases, contact us.

Information Collection and Use

Account Registration and Ordering

We collect and retain the following information when you create an account to place an order with us:

Name
Billing address
Shipping address
Email address
Phone numbers

Credit card information is processed using a secure, strongly encrypted connection to our processor. We do not store any of your credit card information in our databases.

We use this information to process your orders. Your information is strictly confidential; we do not share it with any other parties. (However, we will cooperate fully should a situation arise where we are required by law to provide information about a customer.)

If you do not want to us to retain your information in our system for future order processing, call or write us and we will remove your information.

When a credit card number is supplied for a purchase, this information is used exclusively by us to process payment for your order and is not shared in any form with outside parties with the exception of any credit card validation service used by LL Cote Sports Center.

Like many other commercial web sites, LL Cote Sports Center’s website utilizes a standard technology called a "cookie" to collect information about how the site is used. To place an order on our site, your browser must have cookies turned on. A cookie allows us to recognize you the next time you fill out an order on our site. To prevent your personal information from being read by other web sites, our cookie is a unique, encrypted string that contains no personal information. You may purge our cookie from your browser at any time. However, you will have to receive a new cookie if you wish to place an order through our web site.

Links to Other Sites
For your convenience, our website contains links to other sites. When you use a link to go from our Site to another web site, this Privacy Policy is no longer in effect. LL Cote Sports Center is not responsible for the privacy practices employed by web sites linked to or from our site.

Corrections to your Account
If you have any questions or concerns about correcting or updating your account information; please contact us at 800-287-7700 or email us at webstore@llcote.com.

Firearms

Due to the vast number of firearms that we stock, keeping everything listed online is a bit challenging. If you are looking for something and are unable to find it in our catalog feel free to call us at 800-287-7700 ext. 102.

Any firearm that is purchased online must either be shipped to a licensed FFL or picked up in store. Handguns are reqired to be shipped to an FFL in your state of residence for pickup. The buyer of a firearm is responsible for any transfer fees charged by an FFL holder.

If you are using an FFL for the transfer of your firearm please be sure that your order number is included with the FFL. LL Cote Sports Center is not responsible for any delay in shipment due to an improperly referenced FFL.

FFL information can either be faxed to 603-482-3353 or emailed to webstore@llcote.com

If you are looking for a caliber of firearm that we do not currently have in stock please give us a call at 800-287-7700 ext. 102. We are continuously ordering new firearm stock and will be more than happy to acquire your preferred caliber or model.

Automatic Knives
All automatic knives will be shipped UPS ground. Federal law prohibits the shipment of automatic knives across state lines unless purchased for military or law enforcement use. If you are not a resident of New Hampshire you must fill out THIS form and either mail, fax, or email it to webstore@llcote.com along with proper identification. Automatic knives will not be shipped unless it abides by your state laws. UPS does not deliver to PO boxes so a physical address will need to be provided.

Ammunition
All ammunition orders will be shipped UPS Ground. UPS does not deliver to PO boxes so a physical address will need to be provided for delivery.

Your Acceptance of These Terms
By using this site, you signify your agreement to all the terms of LL Cote Sports Center’s Privacy Policy. If you are not in agreement to this policy, please discontinue the use of this web site. We reserve the right, at our discretion, to change this policy at any time.

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